As the situation for COVID-19 evolves day-to-day, our top priority during these challenging times continues to be care shown towards our customers and communities.
At Michele Benjamin Jewelry Design, taking care of our community and clients has been and continues to be a priority, beginning with maintaining clean environments, hand-washing, and carefully packaged merchandise. Since April 2019 to present, non-medical washable fabric masks are being donated on an ongoing basis to healthcare and essential workers in New York City and Atlanta, and to women's shelters and first responders and their families.
Mask fabrics are pre-washed, dried on high heat, pressed, and packed in clear plastic. Jewelry is carefully wiped with cleaning cloth before being packaged in plastic and prepared for shipping and delivery.
All mailings are pre-labeled before arriving at carrier and handed off in touch-less delivery via mail slots, and scanning equipment. We strive to provide a positive customer experience, via 2-3 day USPS priority mail to avoid shipping delays whenever possible, included as a free shipping service with your order.
If there is any way we can make further improvements to make your online shopping experience better, please contact us.